CAIC

Continental American Insurance Company

Provider Direct Deposit/Remittance

Providers who participate in direct deposit will have claims payments from CAIC electronically deposited directly into their bank account through Electronic Funds Transfer (EFT).

Once enrolled, you can also elect to receive an Electronic Remittance Advice (ERA) or ANSI 835 transaction, which provides claim payment and remittance details.

Follow the instructions below to enroll in electronic funds transfer/remittance advice:

  1. Download the PDF below.
  2. Fill out the form and fax it to 866.849.2970
  3. Look for an email with further instructions from providers@aflac.com.
Provider Election Agreement

CAIC supports the exchange of real-time based eligibility and claims status transactions under the Affordable Care Act.

For information or support, call Emdeon at 866.742.4355 and select Option 4, or visit Emdeon.com.

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