Customer Service

We are proud to provide our Customers with superior customer care:

  • The Customer Service Center is located in Columbia, SC.
  • Telephone calls are answered live in our call center.
  • Every Customer Service Representative is thoroughly trained to answer questions regarding premium, claims, underwriting, plan design and other questions about our plans.
Woman in a call center.
  • Calls are answered within 40 seconds by a live Customer Service Representative.